Returns & Refunds
We offer a 14-day return policy from the date of receipt. Items must be returned in their original condition, and the cost of return shipping is the customer's responsibility.
To initiate a return, please visit the 'Returns' section on our website and follow the provided instructions, or contact our support team for further assistance.
No, we do not charge any restocking fees.
Refunds are processed within 7-10 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method. Processing times may vary depending on your bank.
Yes, you can exchange an item. Please return the original item and place a new order for the desired product. Note that return shipping charges will apply.
If your item arrives damaged or incorrect, please report it within 48 hours. We will arrange for a replacement or a full refund.
Return shipping costs are the customer's responsibility unless the return is due to an error on our part.
Not spotted your question? No worries! Pop over to our team using the link form