The warranty coverage is excellent. Had an issue with a mechanism after 18 months, they replaced the entire unit no questions asked. This is customer care done right.
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Astrid Petersen
Friday, 10.01.25
Living in Berlin, I have always found it challenging to find the perfect blend of modern and comfortable when it comes to home decor. SayRug impressed me with their collection. The rug I ordered fits impeccably with my flat's aesthetic. Delivery was prompt, considering it came from another country, and the customer service team was very proficient in German, which made communication a breeze. Will definitely be a return customer.
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Uwe
Tuesday, 26.04.22
I'm quite happy with the rug I got from. It's a great product and worth the buy.
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Daniel
Thursday, 19.10.23
I've purchased multiple rugs from SayRug, and I have been consistently impressed with their quality and style! 5+
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Nachum
Thursday, 25.05.23
Exquisite designs, high-quality material, prompt delivery. What more could you ask for?
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Natalie
Tuesday, 18.04.23
Was nervous ordering such expensive furniture online without seeing it first. The return policy convinced me to try - best decision ever! Everything exceeded expectations and the white-glove delivery service was incredible.
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Giulia Ferrari
Tuesday, 14.05.24
It actually arrived with a dent, but they replaced it immediately – no hassle at all. The new one is flawless and I honestly love it
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Milena
Sunday, 11.08.24
It’s warm, quiet, and makes our place feel finished
M
Mira
Monday, 19.02.24
Built it solo in under 25 minutes. Simple instructions and smart design
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Jakub
Monday, 16.12.24
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