Ordered wrong size by mistake, realized it immediately. Called within 5 minutes and they fixed it instantly, no hassle at all. Great customer service!
R
Ruud Bakker
Wednesday, 06.11.24
Three months in – rug still looks brand new
L
Lina
Tuesday, 17.09.24
Customer service was really professional
C
Carol
Monday, 09.05.22
I don’t say this often, but I’d give this 6 stars if I could
L
Leo
Tuesday, 07.05.24
Thank you for the custom cabinet and your outstanding after-sales service!
S
Samuel Smith
Wednesday, 08.05.24
Thank you for crafting such a comfortable chair. Your team's professionalism impressed me greatly!
B
Bella
Saturday, 22.07.23
Living in Berlin, I have always found it challenging to find the perfect blend of modern and comfortable when it comes to home decor. SayRug impressed me with their collection. The rug I ordered fits impeccably with my flat's aesthetic. Delivery was prompt, considering it came from another country, and the customer service team was very proficient in German, which made communication a breeze. Will definitely be a return customer.
U
Uwe
Tuesday, 26.04.22
Beautifully crafted rugs, really happy with my purchase. The delivery was quick too!
J
Jurgen
Sunday, 04.06.23
Customer service responded to my complaint within 2 hours on a Sunday. Problem solved immediately with full refund. This is how you keep customers for life.
R
Ricardo Pereira
Tuesday, 06.08.24
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