Ordered wrong size by mistake, realized it immediately. Called within 5 minutes and they fixed it instantly, no hassle at all. Great customer service!
R
Ruud Bakker
Wednesday, 06.11.24
Living in Berlin, I have always found it challenging to find the perfect blend of modern and comfortable when it comes to home decor. SayRug impressed me with their collection. The rug I ordered fits impeccably with my flat's aesthetic. Delivery was prompt, considering it came from another country, and the customer service team was very proficient in German, which made communication a breeze. Will definitely be a return customer.
U
Uwe
Tuesday, 26.04.22
Website crashed during Black Friday sale but they honored the discount when I called. Respect.
W
Willem de Vries
Friday, 11.04.25
Absolutely thrilled with my vintage rug! It brings a classic charm to my Berlin apartment. Ein wunderbarer Kauf!
S
Sofia Müller
Friday, 20.10.23
Room feels so much better now. Rugs really do pull everything together
K
Katerina
Sunday, 03.03.24
The warranty coverage is excellent. Had an issue with a mechanism after 18 months, they replaced the entire unit no questions asked. This is customer care done right.
A
Astrid Petersen
Friday, 10.01.25
Huge thanks to your design team for the free consultation. Our small apartment now feels spacious and elegant!
V
Viktor Dvořák
Sunday, 28.04.24
Many thanks for the gorgeous vase and the thoughtful packaging. I couldn't be happier!
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~Jacob~
Sunday, 09.07.23
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